18000 Privacy Policy
Our commitment to privacy and data protection for users in Malaysia.
Information Collected
18000 collects various types of information to provide a safe and enjoyable gaming experience, including:
- Account Information: Name, email address, phone number, date of birth, and other registration details.
- Device & Browser Information: Device type, IP address, browser info, and approximate location for security and analytics purposes.
- Payment Information: Transaction records, payment methods, and details needed to process deposits and withdrawals in RM.
- Cookies & Tracking Technologies: Cookie data to customize user experience and website functionality.
- Usage Data: Gaming activity, access times, and interactions with the platform for analytics and account management.
Purpose of Information Use
The information we collect is used for:
- Managing and maintaining user accounts and verifying identities.
- Processing financial transactions and payments securely.
- Optimizing and personalizing your gaming experience.
- Analyzing platform usage to improve services.
- Complying with laws and regulations in Malaysia.
- Communicating updates, promotions, and changes to terms & policies.
Cookies & Tracking
18000 uses cookies and other tracking technologies for the following purposes:
- Ensuring the website runs smoothly and remembering your settings.
- Analyzing site traffic and usage to drive improvements.
- Delivering relevant ads and a personalized experience.
You can control cookie usage via your browser settings, but this may affect certain functions on the platform.
Data Storage & Security
18000 implements appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or improper disclosure.
We retain data only as long as necessary for the purposes collected and comply with Malaysian data protection regulations.
In the event of a data breach, we will notify authorities and affected users as required by applicable law.
Information Sharing & User Rights
Information Sharing
We do not sell your personal information to third parties. However, we may share data with:
- Payment service providers to process transactions.
- Technical support and security service providers.
- Authorities when required by law.
User Rights
- Access: You have the right to request a copy of the personal data we hold about you.
- Corrections: You may request corrections to any inaccurate information.
- Deletion: Under certain circumstances, you may request deletion of your data.
- Opt-Out: You may opt out of data processing for direct marketing purposes.
To exercise these rights, please contact our support at [email protected].
Policy Changes & How to Contact Us
18000 reserves the right to update this privacy policy periodically. Any changes will be posted on the website and take effect immediately upon publication.
Please review this policy regularly to understand how your data is handled.
For any queries or privacy complaints, please reach out to our team at [email protected].