18000 About Us — Online Entertainment Platform for Malaysia
18000 is an online entertainment platform built specifically for Malaysian users. From Live Casino to E-Sports, everything is available in one place, easily accessible from your smartphone.
Who We Are and What We've Built
18000 is an online entertainment platform built with one clear goal: to deliver a simple, secure and enjoyable gaming experience for Malaysian users. We understand that local players have distinct needs — from the interface language to payment methods — which is why every part of this platform has been built with Malaysian users as the primary focus.
Since launching, 18000 has grown into an online entertainment destination spanning Live Casino, table games, poker, E-Sports and Sports Betting. We believe access to quality entertainment shouldn't be complicated or require specialised devices.
18000's Mission and Vision
To provide an online entertainment platform that is accessible, secure and enjoyable for all adult users in Malaysia. We are committed to ensuring every gaming session — whether on a weekday or weekend — feels smooth and satisfying, free from technical or language barriers.
To be the top platform of choice for online entertainment among Malaysian users — known for our reliability, mobile accessibility and commitment to an outstanding user experience. We want 18000 to be a name synonymous with responsible fun.
What's Available at 18000
The platform covers a wide range of entertainment categories designed to suit the varied tastes and playing styles of Malaysian users.
Play with real dealers in real time. Blackjack, baccarat and roulette available around the clock.
Blackjack, roulette, baccarat and sic bo in software format — play anytime with no waiting.
Texas Hold'em, Omaha and Sit & Go formats. Suitable for both new and experienced players.
E-sports betting on games like Dota 2 and Mobile Legends — live betting available during matches.
All categories are accessible directly through your smartphone browser — no downloads, no plugins. Fully responsive on Android and iOS.
Navigation, buttons and guides are all in Bahasa Melayu. Built for local users — not just a straight translation.
Security and User Experience Are Our Top Priorities
At 18000, user data security is something we take seriously. The platform uses SSL encryption to protect all account information and financial transactions. Every deposit and withdrawal is processed through secure channels, keeping your money and personal data protected at all times.
On the matter of game fairness, all software-based games use a Random Number Generator (RNG) that meets industry standards. This ensures every game outcome is completely random and cannot be manipulated by any party.
The platform interface is designed to be intuitive even for first-time online platform users. We continuously improve the design based on feedback from Malaysian users.
Always-On Customer Support
We understand that issues can come up at any time — especially during deposits or when logging in. The 18000 support team is ready to assist through the available channels within the platform.
Reach our support team directly via the in-platform chat function for a quick response.
Contact us at [email protected] for general enquiries or to report technical issues.
Section Our FAQ contains detailed answers to the most commonly asked questions by users.
Transparent Information for Our Users
18000 is committed to operating with full transparency. All terms of use, privacy policies and responsible gaming guidelines are available for users to review at any time. We encourage everyone to read and understand these documents before using the platform.
If you have any questions about how the platform works, our terms of use or our privacy policy, all the information is available via the links at the bottom of this page. We believe an informed user is a more satisfied user.
Join the 18000 Community Today
Register an account in minutes and explore everything 18000 has to offer — from Live Casino to E-Sports, all in one platform.